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"One of the best training programs of any kind I've ever had."
"Very informative and enlightening!"
"I have new strategies to approach customers that I've felt anxious about in the past."
"Now that I am prepared for some difficult customer concerns, I am confident in addressing them."
"This taught me how to better handle my own emotions as well as address those of others."
"With this training, I definitely think twice about what I say and do. I have corrected previous bad actions."